Shipping Guide

Where can I receive my order?
-It can be sent to an address selected by you (home, work, etc. -never a PO Box) or to the hellopeco store of your choice.

Can the delivery country be different from the purchase country?
-Yes. Delivery country and the country of purchase may vary.

How long will my order take to arrive?
-Delivery times depend on the type of delivery selected. Store deliveries take 3 to 5 working days, standard deliveries, 2 to 4 working days and express deliveries, between 1 and 3 working days. 

How much do I pay for delivery service?
-Standard delivery - Shipping costs based on weight. Free shipping from 300 USD

Can I track my order?
-Yes, the " Order " section of the " My Page " you can check your order status. If you are not registered , please contact customer service to check the status of your order .

What is the home delivery process?
-We want to transfer over to the post office EMS, it takes an average of seven to some extent.



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